Microsoft Clarity Live icon

Microsoft Clarity Live

by Microsoft Corporation

v2.0.0 Updated Jun 20, 2025 1.29MiB
CWS
90K
Users
★ 3.67
30 reviews
#397
of 47.1K
workflow
#131 of 5.9K

Description

The Microsoft Clarity Live extension helps you easily see where users engage with your site, where they get stuck, and test out new ideas. You don't have to go to a separate website or comb through columns of data to get the info you need, either. Clarity Live does the hard work for you by creating heatmaps and session recordings that you can view without leaving your site. These data visualizations make it simple to analyze engagement, optimize your design, and quickly identify and fix problems. How it works: Download the extension and set up a free Clarity account if you don't already have one. Then simply navigate to the page or specific experience you want to explore and select the heatmap, area heatmap, or session recording icon on the Clarity widget. Voila! Whichever Clarity feature you chose launches right over the page you're on. That's it. Analytics has never been so easy! Highlights Heatmaps: Clarity Live combines two types of heatmap into one view. Click heatmaps capture the most clicked (or tapped) elements on a page. Scroll heatmaps reveal the most viewed areas on a page by showing how far users scroll. Clarity Live makes it easy to see engagement for flyouts, popups, dropdown lists, and other elements that can be difficult to capture in a typical heatmap experience. Area heatmaps: Instead of visualizing engagement on the element level, these heatmaps allow you to select an area, which could contain several elements, to get the total clicks and click distribution rate. An area could include just one element or be as large as the entire page. You're in control. Session recordings: These give you a front-row seat to individual sessions. These animated renderings capture how a user explored your site, by showing you where they clicked or tapped, where they hesitated, and how they moved their cursor. Clarity Live makes it a snap to find recordings for a specific experience, too. For example, if you wanted to see how a user engages with a particular popup, you could fire the popup on your site, and select the recording icon on the widget. You would instantly see relevant recordings made within the last three days. A note on pricing: Clarity is 100% free. You'll never be asked to upgrade to a paid version. No credit card is required to sign up for a Clarity account. Learn more(https://clarity.microsoft.com/pricing) Stop guessing. Get Clarity. Happy visualizing!
Microsoft Clarity Live screenshot 1Microsoft Clarity Live screenshot 2Microsoft Clarity Live screenshot 3Microsoft Clarity Live screenshot 4Microsoft Clarity Live screenshot 5

Reviews (12 cached)

★☆☆☆☆2025-11-03
Hadi

Doesn't work. error: Clarity Live failed to launch.

★☆☆☆☆2025-09-01
Alex

not working as others have said. it simply says "Clarity Live failed to launch" I'm using Brave if that makes a difference and yes I've deactivated Brave shields for both my website and clarity's

★☆☆☆☆2025-08-01
Theo

It does not work.

★☆☆☆☆2025-06-11
František Sněhota

To put it simply, it doesnt even start.

★☆☆☆☆2024-05-22
Zeeshan Haider

You don't have permission to view Clarity data for this page it show me error please solve it

★☆☆☆☆2022-09-30
T R

"You do not have permission" ...logged into clarity, brave and updated, no blocking turned on. Only 1 admin account. This thing doesn't work.

★☆☆☆☆2022-07-31
Genevra Rose

doesn't work on edge at least "You don't have permission to view site data." What? Then set it up for me or tell me how to give access. I get it's in beta but someone must have tested this right?

★★☆☆☆2025-01-15
Sergiusz Olszewski

"You don't have permission to view Clarity data for this page" When it was working some time ago, it was great

★★☆☆☆2024-05-02
Nur Ahmad Furlong -

Doesn't work, gives error: Clarity Live failed to launch "You don't have permission to view Clarity data for this page" this is even though I have clarity open and accessible as an admin in the same browser window and don't have anything blocking it.

★★★☆☆2023-12-11
Benjamin Kasten

Works very well except that it seems to include url parameter into the heatmap visualization, which cannot be disabled unfortunatly.

★★★☆☆2022-08-12
Jean Wilberz

Problem but was working before, here is the message: Clarity Live failed to launch "You don't have permission to view Clarity data for this page"

★★★☆☆2022-04-25
Adli Hadiyan Munif (Adli)

Hm... This doesn't look like it's working? Press the extension icon on the address bar, loading icon showed up, then it just said "Clarity Live failed to launch. "You don't have permission to view Clarity data for this page". Go to Clarity". Now what am I supposed to do as a user?

Permissions (2)

Permissions

storage Can store data locally in your browser tabs Can see your open tabs and their URLs

Details

Version 2.0.0
Updated Jun 20, 2025
Size 1.29MiB
First Seen Mar 22, 2026

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