Dragon Web Extension

bad

This is gibberish that didn't help me dictate an urgent document. Been using Dragon for years and suddenly it required Chrome extension. Will try to use Microsoft dictation instead. Very disappointing.

This simply does not function smoothly. Its ridiculous that this is what Dragon supplies as a chrome extension.

I was taking online school. Now I can't anymore because this extension doesn't work. The only reason I am able to make this review is because I still have a little bit of use of my hand. When my condition progresses I won't be able to use chrome at all. Even with the extension turned on everything I say gets typed in a text box even when I say "show numbers". Its useless. It worked for two days and never worked since even after reinstalling. My phone has better accessiblity than this. At least when i say "show numbers" it shows numbers i can see... instead of blanking the screen to show colored number boxes then flashing back. That is an awful way to try to navigate. Take a lesson from Android on this one! There is officially no good voice commands for windows now. I guess i will cast my phone to my computer... its only good as a screen now. I'm SO glad i did not pay for my copy of Dragon... at the price it has i would have been VERY mad. It's not even as good as free voice commands on android.

doesn't work. I can't wait for someone to create a decent dictation app competitor to Dragon!

This works well on the Microsoft software. Not so much on Chrome search, however. It does nothing. I'm removing this extension from the search engine. :-|.

I cannot overstate how bad this extension is. The Dragon software itself is already bad enough, and in the time I've been using Dragon 15 and 16, this extension itself has literally never worked.

Simply doesn't work

Doesn't work as far as I can see.

This stinking piece of S##t extension crashes constantly no matter what browser I use! I love Dragon, but I cannot use it because I cannot dictate to my online work.

It just does not work in Chrome

I am always reinstalling the extension and it doesn't work. Even "read that" says it "can't work here".

Always asks you to install it and when you do, it doesn't do much if anything.

Its very poor. I am always reinstalling the extension

reinstall the extension

Using Dragon Naturally Speaking 15 Professional. I'll get to the point, it doesn't work with Chrome!

Every single time I login I have to reinstall the extension. Lousy careless programming. Suspected Nuance/Microsoft are simply trying to force everybody over to the web-based dictation. yYou would expect between Google and nuance and Microsoft there would be top-notch programming in this kind of garbage would not occur. Very disappointed and sick of wasting my time

every time I login I have to reinstall this plug-in again

Every single time I login I have to reinstall the extension. Lousy careless programming. Suspected Nuance/Microsoft are simply trying to force everybody over to the web-based dictation. yYou would expect between Google and nuance and Microsoft there would be top-notch programming in this kind of garbage would not occur. Very disappointed and sick of wasting my time

I can't give Dragon NaturallySpeaking any stars for working in chrome or Microsoft Edge because it does not work in those applications. I've uninstalled it and installed. The work for a while but then it will stop working in those applications. I selected the one-stop because it would not allow me to post without posting one star.

The browser extension crashes multiple times a day and I have to delete and reinstall it every time. It is supposed to make me more productive, but it does the exact opposite.

I too have used it for over 20 years and continually through out the day have the browser crashes at least 15 time a day. Pure rubbish.

I have used it in a professional setting in the past and bought it personally, but it doesn't work. It hasn't worked for months. I have called help before. I called today and got a great help person and he couldn't fix it but he said his supervisor will call me back.

been using Dragon for over 20 yearsso, have extensive experience. browser extensio, n never worked well but in the last few years it crashes frequently sometimes four or five times a day requiring it to reload. Microsoft has purchased this company you would think they can get this working.

I used Dragon 15 for years and I loved it. When 16 female I decided to purchase the upgrade. Not because I needed to, but because I love the software and figured it had to be an improvement. I was very wrong! What was meant to save time and make life easier has become the very thing making my life difficult a big part of the time. It's really discouraging to see all these reviews saying the exact same thing for so long and nothing being done about it. If you are considering spending money on Dragon, I would highly suggest going a different route! Literally every one of these reviews describes my exact experience. Total garbage!

The extension has always had problems, now frequently asking if I want to restore it in Chrome...then sometimes works and others not...I just restored it and not working at all.

Having been using Dragon NatuallySpeaking for years, but cannot recommend it to anyone. It is buggy, has been for years and will cost you many hours of grief addressing all the problems. My advice is to learn to touch type, if you are able. It will save you an enormous amount of time and frustration.

I paid full price a year and half ago for Dragon 15 - $500. No disk available - had to be a download. Then my laptop got stolen in an armed robbery. Because they no longer have the files available for download, I had hells own mission getting the software back that I paid for. Rubbish company. Last software I will ever buy from Nuance if they don't have a major attitude change.

It has to be one of the most fruustrating pieces of software that I have on my computer, it Should make my life easier but I spend more time adapting and correcting my work than I do using Dragon programme to type it for me. Getting any sort of support from Nuance is like getting blood from a stone, I can't even log into my account anymore as it fails to recognise my serial number. But strangely, I can download an update their website but I can't insstall it. I can spend hours tryinng to sort out these ridiculous problems Which is unacceptableespecially when you consider the cost of the programme in the first place. I haven't corrected this writing you can see the mistakes that it makes

absolutely horrible how did these people get a reputation as good software. I use the window H key 10 times more than this software now

Paid 1000 for Legal Pro 16 after using DS for 15 years. Wasted money!

Indeed, I have been on DNS version 3 to version 12 which works perfectly. And then Nuance decided to be clever and said we didn't need to do training anymore and Dragon will still be able to transcribe. The reality is that transcription accuracy dropped tremendously and no amount of training increases the accuracy as Dragon simply refuses to learn. Simple words like "She" remains "he" no matter how many times you try to train it, and likewise tons of other words. Also, it cannot transcribe alphabets which are instead transcribed as words that sound like the alphabet. Additionally, the earlier versions have a good selection of choices of similar sounding words which means I almost always have the correct word available in one of the choices. But now, the choices offered are restrictive and almost never have what I have dictated. The earlier versions also understand that we sometimes do not enunciate our words well so there are missing end consonants. Version 15 is not intelligent enough to decipher that. So unless I am deeply precise in enunciating the words, my dictation simply cannot be transcribed. So while I used to achieve 98% accuracy, now with version 15 my accuracy level is sometimes as bad as 30%, which is as good as not being able to dictate at all since I spend all my time making corrections as I am unable to do any finger typing at all. Similarly too I had also hoped that with the acquisition by Microsoft, with new funds being injected, things would change. But seems like nothing has. I am seriously considering version 16, but it appears that the reviews are also saying that it doesn't work. I really don't know what has gone wrong. How can such a great software end up in such an appalling state? Does anyone know if there is an alternative software that can work as well as the earlier versions of Dragon?

Will not work on 19% of websites because it does not work in encapsulated DOM (https://chromestatus.com/metrics/feature/timeline/popularity/804) Some popular examples include: "reddit" and "microsoft co-pilot"

Had Dragon/Nuance since Ver4 ? up to Ver12? Was excellent, but last years caused so many issues, including slowdowns, locking, copy/paste to applications, microphones not working, etc. Blamed win10 and went to win11 and Chrome. Removed it from pc after BSOD while trying to use. Company has/had other activities and got impression this was a secondary market that appears to have been neglected after niche markets of health and law. Hope things change, as said, it was excellent. Just don't want to wipe/reload pc again. Very disappointing.

The program has a lot of annoying features/problemms like tthe double characters in this liine (I don't correct it to jusst show how bad it is). I have to doo a lot of manual fixing, for exxample an exttra space in front of a period. In ALL cases, no exxception. Typing in Microsoft Word still works best and I copy and pasted into other appliccations. Odd! Unfortunately, despitte all these downsides Dragon is stiill the best dictation sooftware in the market. I am still lookking.

It is now July 2025, and once again, users of Dragon NaturallySpeaking are facing significant and ongoing issues with the software’s extensions. A brief glance at the hundreds of online reviews reveals a consistent pattern of frustration, yet no effective resolution appears to have been implemented. This is particularly concerning since Microsoft has acquired the Dragon Corporation, and therefore holds direct responsibility for the product's functionality and accessibility. What I find most disheartening is the apparent disregard for the needs of users with disabilities—despite the clear obligations set out under the Equality Act 2010 and the Americans with Disabilities Act. I became severely dyslexic at the age of nine after contracting meningococcal septicaemia and meningitis. Since then, I have relied entirely on speech-to-text technology to work, communicate, and function day to day. Dragon has been an essential tool in my personal and professional life, particularly when writing emails and producing written content. Without it, I am significantly disadvantaged. If this were a physical disability—say, a wheelchair with a missing wheel—urgent steps would be taken. If someone had a broken limb, people would respond with immediate support. Yet when a person at 58 says they cannot spell due to a medically-induced learning disability, they are often met with dismissal or judgement. The assumption is that we are somehow less intelligent, when in fact, we are facing a serious accessibility barrier through no fault of our own. The technology exists. I can stand several feet away from my phone, issue a verbal command, and it accurately carries it out—whether it’s composing, reading back, or sending a text. So why are Microsoft and Nuance unable or unwilling to ensure the same functionality for Dragon users? Why is the development team failing to maintain the critical updates and compatibility necessary to keep this tool reliable? There must be a patch. There must be a solution. The current situation reflects either a lack of technical competence or, more worryingly, a lack of care. For many thousands of users like myself, Dragon is not a luxury—it is a lifeline. We deserve better. I urge Microsoft and Nuance to take immediate steps to resolve these issues, restore full functionality to Dragon NaturallySpeaking, and engage meaningfully with the community that relies so heavily on this software for accessibility and independence. I've been an advocate of Dragon from the day that it was incorporated many years ago I've gone from issue version 1 with version 16, with the acquisition by Microsoft I was truly hoping that the financial inputs of this software would make it vast or more reliable and consistent in its use but unfortunately it has the inherent problems of extensions continuously keep dropping off and the system requiring a reload continuously hindering the process of working with the utilisation of the Dragon system it would be lovely to understand why the extensions are not compatible with Microsoft or Chrome and why they continuously keep dropping off halfway through its operation. this was an issue is no way of getting a patch or anything just one thing to think outside of the box

It doesn't always work and keeps needing reinstalling

This extension keeps crashing and has to be reinstalled every single day.

Chrome continues to remove the web extension, so frustrating at having to reinstall

NB. The most important point comes at the end of this review. The company's response to the problem with this specific app (even though there is never any response from its originators/Dragon/Nuance to these comments online) seems that we must buy the new update. I wonder how many of us in the throes of the 2023 economic mess in the UK can afford hundreds of pounds primarily, it seems, to fix this software, especially when this app is known not to fix anything at all...?! I've never known any company to charge such a huge amount, if anything, for updating software which we've already bought. After months of reinstalling this app every day and more than once every day when switching off the laptop, I found little option but to budget accordingly. I bought the new upgrade, only to find that I have still had to reinstall this app every time I close the computer. Plus, foolishly as this has little to do with the problem, I had hoped that the new upgrade together with this app might just conceivably enable voice recognition to work not merely on Microsoft Excel, but on Access. It doesn't. And aside from Microsoft's own products, Dragon appears not to work comprehensively on some necessary applications anyway. Two important points that I hope will help others: After paying for the new version of Dragon, I still have to uninstall and re-instalI the extension here every time that I re-open Chrome. I've no idea how to stop it happening. So, even after paying the exorbitant amount for the Dragon upgrade, the problem with constantly uninstalling and reinstalling this extension continues. And even then, it doesn't work on many websites, particularly in my specific field of work. I wonder if the problem is merely that this app which we've all been using here is, quite simply, years out of date. The Dragon professional medical version has been updated much more recently! At least that app has been updated even if this one here has not. I'm not at all sure it's just the app which is the problem. Perhaps Dragon itself is failing its clients = us. The main reason That they have required us to pay for the upgrade of the software overall is surely that before long, technical support will again be removed from the previous version of Dragon and there will again be no more automatic updates. That happened to us with the penultimate upgrade just a few years ago. Be warned: we may expect the company to do the same again And require us to upgrade before we can have access to some aspects of the software.

I have to restore the Extension at least of once a day. Trying to stay productive as my finger dexterity slides down hill slowly due to Parkinson's. I could not use Dragon for almost a year due to troubles with Internal and external microphone(s). I finally hired a local computer guy to reinstall and fix Dragon, so now it works with my internal microophone and I also can do Zoom again Using the internal microphone.

In addition to everybody else's problems with it crashing– which I've had for ages – the software all of a sudden is making it so that random words have extra letters in them (for example, "prooblems"). This just started yesterday and hasn't remedied itself. At least in the past, it was mostly usable even if I had to restart it every now and then. Now I'm having to go back and edit all sorts of things I write, with my one hand that I can use to type one key at a time, and I'm wasting precious time with work. Just horrible and there's no other real options available.

The same as everybody else's complaint. Keeps crashing and requires restarting. Beyond infuriating!!!

I injured my hand and about this software to continue practicing law. It is intensely frustrating to open the dictation box everything the time I want to type something into Chrome. The processes slow and rarely responsive.

We are done with this software. The Dragon software, its web extensions, and even the drivers for the recommended headphones are unreliable and buggy. Constant crashes, slow performance, strange interaction with microphone drivers, memory leaks, so forth and so on. Have tried many attempts to fix issues, including reinstall on a freshly formatted machine and expansion of system memory. I work in a disability resources office in a sizable college, and I am hearing the exact same concerns from our students that use this web extension, and Dragon software in general. Our students rely on dependable adaptive technology in order to access their course materials. This extension is NOT dependable. Given the amount of time these issues have persisted without a fix, I cannot recommend to students, and we will likely move away from this software as an institution when it comes time to upgrade to newer versions.

Abysmal. Constantly crashes and on a regular basis I have to remove and reinstall. However whether it's Google that have the issue or Dragon as it is the worst piece of software that I've ever used.

Keep getting the message " Dragon extension for Chrome has stopped working", re-enabling it is not a matter of just turning it back on as you can only use the dictation box, you have to shut down and reboot for it to work and then it stops again, waiting for my company to move to another platform for voice software, stopped using it in my home pc's.

It crashes multiple times a day. I am glad I spent a small fotune for this program that allows me to become frustrated and angy so often.

Terrible. Completely unreliable, crashes constantly.

I would love to try it, but one of the main things I use on the Internet is messenger. As in, messenger.com. Normally, when I send a message, I just say "press enter". When I try this with the extension on, it just goes to the next line and it doesn't send. I'm going to try to mess around with it some more, but when it makes it so awkward to use one of my main web apps, I just can't use it.