Jam icon

Jam

by Jam

v5.58.0 Updated Mar 9, 2026 5.0MiB
CWS
200K
Users
★ 4.52
299 reviews
#136
of 31.9K
developer
#13 of 2.3K
⚠️Requests 2 sensitive permissions Highly rated Recently updated

Description

Record exactly what went wrong and share it instantly with your dev team. No more back-and-forth emails, unnecessary meetings, or confusing screenshots. Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. CAPTURE EVERYTHING DEVELOPERS NEED 👩🏽‍💻 Developer-Ready Bug Reports Jam auto-captures console logs, network errors, user actions, and device info so developers can start resolving issues faster with full context of what happened. 📽️ Replay Issues Step by Step Reproduce any bug or scenario. Replay every interaction to understand bugs in context and resolve them faster. 🔌 App Integrations That Work Where You Do Connect with all your essential tools and automate workflows across Jira, GitHub, Linear, Notion, Slack and more. 🎧 Let Your Users Report Bugs via Your Helpdesk Let users report bugs through Intercom, and other helpdesk tools. Turn user-submitted issues into developer-ready bug reports. CUT BUG RESOLUTION TIME IN HALF 🕖 Save Time for Your Team Stop wasting time on unclear bug reports, hours of context gathering and back-and-forth. With Jam, everything developers need is captured in seconds. 🌟 Build Quality Software Spend less time on debugging and more time creating new features users love. 🪄 Empower Everyone to Contribute From QA testers to support agents, anyone can create developer-ready bug reports with Jam. LOVED BY TEAMS THAT SHIP FAST Thousands of teams are fixing bugs faster with Jam. Whether you’re at a startup or enterprise, Jam simplifies bug reporting so your team can focus on building great software. “Quality comes from the speed at which we can iterate and fix things. Jam helps us move fast.” Diego Zaks (VP of Design at Ramp) GET STARTED TODAY Ready to fix bugs faster and build better software? Install Jam.dev (http://Jam.dev) browser extension now and start creating developer-ready bug reports in seconds.
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Reviews (31 cached)

★☆☆☆☆2025-10-12
Lyra Angus

bruh you need a email

★☆☆☆☆2025-07-29
Gustavo Steinmetz (Gus)

There is no need to ask this many permissions to log in with my github account: """ Jam by Jam wants to access your gustavostz account Organizations and teams Read-only access This application will be able to read your organization, team membership, and private project boards. Learn more Project Read access to projects. This application will be able to read projects. Learn more Personal user data Email addresses (read-only), profile information (read-only) This application will be able to read your private email addresses and read your private profile information. Learn more Repositories Public and private This application will be able to read and write all public and private repository data. This includes the following: Code Issues Pull requests Wikis Settings Webhooks and services Deploy keys Collaboration invites Note: In addition to repository related resources, the repo scope also grants access to manage organization attributes and organization-owned resources including projects, invitations, team memberships and webhooks. This scope also grants the ability to manage projects owned by users. Learn more Discussions Write, update, and react to Team discussions. This application will be able to write, update, and react to Team discussions. """ You're even requesting access to my private repositories...

★☆☆☆☆2025-07-11
Saurabh Kumar Jaysawal

Getting lot of bugs recently. CTAs don't get enabled to record and take screenshot. Been this bugs since 4 months but no fix yet.

★☆☆☆☆2025-06-03
Anne Connelly

Jam keeps telling my I have an active jam in another tab then refuses to take me to that tab. This occurs even when I freshly open chrome and there are no other tabs. It's not obvious at all how to delete these "draft" jams in order to make a new one.

★☆☆☆☆2025-05-20
Imran Abbas khokhar

Jam is not working properly now. Every day, I have to uninstall and reinstall it just to record a video. Otherwise, it keeps showing "waiting for Jam to finish loading." This is very frustrating. At first, Jam worked perfectly, but now it doesn't. I’ve reported this issue many times to the email provided, but I haven’t received any response. Earlier, there was a chat option to get help, but now that’s also gone. I’m having a very bad experience, and I don’t understand why the team hasn’t fixed this issue.

★☆☆☆☆2024-10-10
FurNation Webmaster

They now require an account to use this extension. Removed. No stars as I feel this is bait and switch.

★☆☆☆☆2024-08-03
Sipho Ndlovu

The extension is no longer considered safe by Google and is going to be removed soon. This is not professional, you should have migrated a long time ago. Please Advise!

★☆☆☆☆2024-07-16
mursalin rahman

Good

★☆☆☆☆2024-06-06
Aniakor Nathan

My jam extension won't work what is the cause?

★☆☆☆☆2024-03-14
Eric Woehrling

Added it as an extension. When I click on the extension icon it starts, but now the extension icon is gone. When I click on my extensions icon then click on Jam it gives me a message "Zoom to any website and start jamming." It may be great software but it's impossible to start for me. UI fail.

★★☆☆☆2025-07-09
Saif Alnajjar

I love the idea. Started using JAM a lot since am a translator and use a Translation Management System with lots of issues that needed recording, so that devs could work on them. However, I was severely disappointed with JAM because it's so damn buggy! unbelievable how many times it crashed, stopped working, refused to record last minute. Please solve this issue.

★★☆☆☆2025-05-14
Oleh Lis (Finmap)

Something is taking longer than usual... Try refreshing the page 😩

★★☆☆☆2025-03-08
Elad Nachum

Horribly bad, after several uses I'm unable to load jam anymore

★★☆☆☆2025-02-05
Harry Hathorn

Greate extension with severe bug causing it to crash constantly, been unable to use it smoothly for months. This has effected everyone on my team accross multiple devices and browsers. after install, it runs once, followed by crashing with the "😩" emoji. The only way i can get it to work again after a single use (or sometimes not use) is to uninstall, go back to the web store, and install again. Painful!

★★☆☆☆2024-09-05
Muhammad Rizwan

Can you guys please add some Search By filters in My Jams like search by date etc and give a list view so user can easily scroll and find old jam recordings? Other than that, it is amazing

★★☆☆☆2024-08-26
Oscar “Prowhiz” Obians

The extension is causing TinyMCE to crash along with other inconsistencies when I open WSForm email submission action on the WordPress dashboard

★★☆☆☆2024-08-22
Christian Bekker

Makes Umbraco CMS crash, because its messing with variables like _.

★★☆☆☆2024-07-30
Steve Chan

It unfortunately doesn't follow Chrome's latest privacy and security best practices and will soon stop being supported :(

★★☆☆☆2024-07-01
Ryan Paulinus

Just finished installing...it's amazing

★★☆☆☆2022-07-18
Jazuly

need HD quality video, i always get low quality video when i share it..

★★★☆☆2026-02-10
Pierluca B

This extension is pretty good, but recently we've started noticing that it interferes with the CSS of some websites, stripping them of all styling. Disabling the extension restores the website proper functioning. In particular, this seems to happen repeatedly with a Chakra UI / NextJS-based web application.

★★★☆☆2025-11-09
Victor otero

The extension works, but on certain websites, it fails to load the OS version unless you switch back and forth or use the desktop version for proper recognition. Additionally, the functionality seems to depend on the length of the video. I’ve reported this issue multiple times, and every time I get the same generic response: “We’re working on it.” Months later, nothing has changed, and I’m simply frustrated. The main problem is that on specific sites, the extension prevents certain components from loading. For instance, it doesn’t allow tools like the network testing feature on https://www.waveform.com/tools/bufferbloat to function properly. I would consider changing my review rating, but the developers need to be upfront about the extension’s limitations. If the issue can’t be fixed due to how the extension operates, they should clearly communicate this instead of wasting users’ time.

★★★☆☆2024-08-02
Nikhil Kundra

# New Issue: Why doesn't Jam allow me to remove or replace the default keyboard shortcut to activate the extension? I do *not* want CMD+Shift+Y to launch Jam. # Glad this was resolved: What's going on here? From Google Chrome: "This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions. [https://support.google.com/chrome_webstore/answer/2664769]" Can we get an update from the team? Thank you!

★★★☆☆2024-06-05
Dominika Pakmur

I've been using Jam for quite a while now, but I've noticed that for some time on the Chrome browser (Version 125.0.6422.114 (Official Build) (64-bit)), the window containing the screen recording buttons opens about half a centimetre and is all white. There is no possibility to click on any button."

★★★☆☆2024-06-01
Jennifer Lyon

When I try and create an account with my email, it says "failed to Fetch" I have done all the cache clearing / different browser, etc. I have no doubt this will be resolved.

★★★☆☆2023-12-11
Lakshminarayanan Kasthuri Rangan

Extension is good in terms of functionality but consumes more memory compared to other browser extensions. Please check task manager. Even tried Windows efficiency mode. Still consumes more memory than others.

★★★☆☆2023-10-23
Nanda Kishor

Undoubtedly great tool but fact that it captures personal and web app content makes it illegal within my org to use this extension

★★★☆☆2023-10-06
Rani Thomas

I am not able to use the instant capture. It's not showing the network and console data. It shows problem fetching

★★★☆☆2023-05-18
Luis Rodriguez

It was ok the idea of the software is great, but constantly received generating issues when creating the recordings for the bugs. I did however see it work once, which was awesome, but other than that it has never worked.

★★★☆☆2023-02-01
Domin

It just doesn't work with Jira. I tried to integrate this with few services but Jam never worked as expected - I have only "Share a link" option.

★★★☆☆2022-12-16
Exful

Great tool, however some people use safari, when sending them links to recordings / screenshots they encounter white screen.

Permissions (12)

Permissions

activeTab Can access the current tab when you click the extension alarms Can schedule periodic background tasks cookies Can read and modify browser cookies offscreen scripting Can inject scripts into web pages storage Can store data locally in your browser system.cpusystem.memory tabCapture Can capture tab audio/video tabs Can see your open tabs and their URLs webNavigation Can monitor navigation events webRequest Can observe and analyze network traffic

Details

Version 5.58.0
Updated Mar 9, 2026
Size 5.0MiB
First Seen Mar 22, 2026