Dollar Eighty

Don't use this company - I have been ignored on email, given BS responses to my facebook review, and despite cancelling in platform & requesting a refund... they have taken another payment. Chargeback coming their way, do not recommend.

Chrome extension stopped working a few months ago and I can't get it to work no matter how many times I uninstall and reinstall. SO frustrating because the website keeps telling me to use the extension like GIRL I AM TRYING.

Bottom line, Dollar Eighty is a sham, beware. It is worse than a sham, but proving it is at least a sham is extraordinarily easy and not remotely debatable. The biggest issue is how it claims to be "...an approved third party software provider to Facebook & Instagram." As a matter of fact, it is not. Regardless of how many times Dollar Eighty claims to be an approved software provider, it most certainly is not. This can easily be determined, objectively mind you, by looking at the Meta maintained page for approved third party software provider. I found this page after Meta support directed me to it when I inquired with Meta to attempt to confirm the claims Dollar Eighty makes about being approved for use with Facebook and Instagram. The Meta support staff directed me to https://www.facebook.com/business/help/250597937460549 where any user can check to see if a provider is in fact approved by Meta. Dollar Eighty is not approved. What's worse, when communicating with Dollar Eighty support, and faced with this same information, they will still claim they are approved. They claim to have been through an extensive vetting and partnership process with Meta establishing their position as an approved provider. When pressed for any proof, any documentation, anything whatsoever to corroborate their claim, they refused. Why would Dollar Eighty refuse to provide any proof that would support their claims of being an approved software provider? If they were honest and they had been through that process, it would be extraordinarily easy for them to prove it. I mention all of this and offer a sincere WARNING to all users, or potential users, since if you use Dollar Eighty, you will run the risk of having your Meta supported profiles (Facebook, Instagram, Threads) permanently removed for using Dollar Eighty. As opposed to Dollar Eighty, I can provide this proof since I experienced this personally with Meta and have the screen shots to prove it AND the email exchange with Dollar Eighty showing their refusal to provide any proof of their alleged relationship with Meta. Worst of all? They have no functional customer service to support administrative or technical issues. It is a very small business based in New Zealand and his extremely reluctant to communicate or provide refunds. After my communication with Meta, when I went back to Dollar Eighty to tell them what I found, they prematurely cancelled my account (without my having asked for them to do so), refunded a partial portion of the money spent on their service, and cut off direct communication although they still send me their automated email. Folks, use this "service" at your own risk. Do not be fooled by the glowing reviews offered here. The "service" works sparingly and when it doesn't they will not provide timely support. Most importantly though, keep in mind how crucial your profiles are for your respective businesses, how much time and money you have invested, and remember that it will be all for nothing, sooner or later, as Meta will catch you using at some point.

Went through the instructions several times. Sometimes the posts would show up, often times not. Sometimes the comment box would come up, other times not. It never posted my comments when I could access the comment box. Went back and forth reinstalling the plugin and uninstalling it. Login out of and into my Instagram account. Very buggy. I'd love to see mature into sometime awesome at the very least something I could use but so far I'm very disappointed.

had to uninstall. when writing a comment on the post, pressing arrow keys take you to next / prev posts! this is ridiculous design!

I wanted to love it and even share it with my clients, but it is super glitchy and the customer service doesn't even read the emails you send them. Great in theory. glad the first month was free.

It works fine, when it wants to. I have to uninstall the extension and reinstall it every time I want to use it. Even though I'm logged in on the DollarEighty website, the widget doesn't recognize that. I tried reaching out to support & emailed back and forth for a couple of days, was told there was an update and it was fixed... but it's not fixed. I'm not sure I'm going to keep using it, uninstalling & reinstalling it every time I want to use it got old really quickly.

Been using it for 3 months and every month there is an issue

After the last update to the extension, i noticed a weird error over and over! Chrome disables the extension because " This extension reloaded itself too frequently. " !! I personally noticed the increase of CPU usage on my mac... If the new version isn’t a good extension gone bad (malware), then i think you guys should look into this problem!!! MacOs Catalina.