IBS CCAI Agent Assist icon

IBS CCAI Agent Assist

by Codimite PTE LTD

v1.0.1 Updated May 5, 2022 15.17KiB
CWS
3
Users
★ 0.00
0 reviews
#148288
of 199.6K
workflow
#24813 of 30.7K
⚠️Not updated in over 2 years ⚠️Requests 2 sensitive permissions

Description

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works as a Human Agent Assist by providing the real-time call script of the caller/customer to the Call Center Agent. Call Center Agents will be able to see suggestions in their agent desktops while staying in the call with the customer.
IBS CCAI Agent Assist screenshot 1IBS CCAI Agent Assist screenshot 2IBS CCAI Agent Assist screenshot 3

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Permissions (3)

Permissions

desktopCapture Can capture screen, window, or tab content scripting Can inject scripts into web pages webRequest Can observe and analyze network traffic

Details

Version 1.0.1
Updated May 5, 2022
Size 15.17KiB
First Seen Mar 26, 2026