Mitel Connect icon

Mitel Connect

by Mitel

v1.1.128.0 Updated Nov 15, 2024 1.21MiB
CWS
20K
Users
★ 3.16
32 reviews
#4165
of 207.1K
workflow
#1292 of 31.8K
⚠️Not updated in over a year ⚠️Requests 1 sensitive permission

Description

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite. Key benefits of the Chrome browser extension with G Suite integration include: • Easily search for contacts, view their presence and place a call from the Chrome web browser • Transfer calls directly or after speaking with a contact with blind and consultative options • Listen to voicemails and save or delete them • Quickly create and join Mitel Connect events from Google calendar • Web conferencing notifications and quick join Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account. Website Mitel.com
Mitel Connect screenshot 1Mitel Connect screenshot 2Mitel Connect screenshot 3Mitel Connect screenshot 4Mitel Connect screenshot 5

Reviews (14 cached)

★☆☆☆☆2024-12-30
Dave Speers

Same issue, latest Chrome update disabled auto dialer function.

★☆☆☆☆2024-12-02
Raven Quiterio

Same as Nathan and Danny below. We use this extension for our office as the other two and all of my coworkers have tried in uninstalling/reinstalling and logging out and back in and the phone icon will not appear by numbers anymore which help us just click for outgoing calls. Whatever updated that ran has made this feature go away in which is the ONLY FEATURE WE USE.

★☆☆☆☆2024-11-20
Danny Nguyen

Same as Nathan's comment below, we have reports of the call button/overlay not being there anymore. Updating Chrome, resetting chrome/clearing cache, reinstalling extension, logging out/in of extension didn't work. I am able to reproduce on more than one machine.

★☆☆☆☆2020-09-02
Henry

Softphone doesn't seem to work with all USB headsets. The software needs better audio options to choose both audio input and output just like every other standardized conference software for example. Likely, the current locked in default options to be able to choose only the input device is what is causing this issue. My headset works with every other application, skype, gotomeeting, zoom, microsoft teams, etc. Only Mitel seems to have an issue...

★☆☆☆☆2019-10-14
Pierre Lasnier (Debunk44)

Hi, constantly crashing using the chrome extension (error:INHIBIT_STARTUP), sometimes work a bit after deleting/reinstalling the module... So very unstable ! Is there any working client for Linux ? Regards

★☆☆☆☆2019-05-01
Jeff Dickens

This extension was great until recently when it started getting into a loop inserting the dial icon over and over. It's not specific to any web page. I demonstrated it with the mitel.com site, took a screen shot and sent it by email to the maintainer of record. They refused to address it, and instead sent this response. For the record we don't and won't have a Mitel account. We have a premises-based Shoretel system. Hello Jeff, I am unable to locate your Mitel account from your email address.If you do not have an account with us one of our local licensed partners may be able to assist. To find local partners of Mitel please go to the site www.mitel.com/partners , enter your address for the location and search for partners. Request you to please provide me with your: Mitel Account No: Company name: Authorized person's email address: Also you can contact our support team and they can open a ticket for you. Dial 800-722-1301 option 2 and option 2.

★☆☆☆☆2018-09-07
William Henderson (Booked By Bill)

helpful to make calls quickly - but when you open emails with MS Office or anything really - the "Call via Miltel" and button image repeats over and over and over again - especially in email chains ever time it is opened and resent it send the overlay and appends to the phone numbers displayed. It also pops up when you are filling out forms with phone numbers and screws up input fields... very very annoying and unprofessional looking to have that send out with mitel all over the phone numbers obfuscating the number itself... distracting to say the least. Necessary for me to be able to click the number and call fast... seems incomplete. MagicJack and Google Voice can do the same click to call and they do not cause issues with MS Outlook or any form field I have ever used. Get it fixed and I will rate 4-5 stars.

★☆☆☆☆2018-08-21
Trevor Turner (Ahsumcrafter)

I enter my email correctly, but it will not let me use it at all when I tried to create my own account.

★★☆☆☆2022-06-09
C R

It's decent when it works. It's your only option if if you have an on-prem Mitel system and are using a Mac with Monterrey installed. The problem is half the time it doesn't see your audio input. Tried it on three Macs all with different versions of MacOS. Mitel needs to get their stuff in gear and get their Mac client updated.

★★☆☆☆2022-03-17
David Sentelle

They really need to fix this so on premises users can use it. This is especially the case since the Mitel Connect client doesn't work with Mac OS Monterey which machines are shipping with. The help option still links to Shoretel.com and fails to find the page over on the redirect to the Mitel site as well.

★★☆☆☆2019-12-17
Josh Hampton

It used to be great, but now it won't turn on, I turn it on and it immediately turns itself off

★★☆☆☆2019-12-16
Leonardo Flojo Jr

I cant enable the extension please fix

★★☆☆☆2018-12-19
James

Constantly bugs out -newest update to windows broke this and Chrome will not allow audio to pass through this extension please update

★★☆☆☆2018-06-19
Norman Hutchins

This app stopped working... when I try to sign in I get the following error; "Sign in with Google temporarily disabled for this app. This app has not been verified yet by Google in order to use Google Sign In."

Permissions (7)

Permissions

contextMenus Can add items to the right-click menu identity Can use your Google account identity management Can manage other installed extensions notifications Can show desktop notifications offscreen storage Can store data locally in your browser tabs Can see your open tabs and their URLs

Details

Version 1.1.128.0
Updated Nov 15, 2024
Size 1.21MiB
First Seen Mar 27, 2026